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  • Parts and Service Development Manager   (VIC)

    Are you passionate about sales and have the performance to support it?
    Are you ready to join a team of industry professionals?
    Are you looking for a challenging and rewarding career?

    About Us

    Mitsubishi Motors Australia (MMAL) is part of the global Mitsubishi Motors Corporation. We are a changing organisation with a passionate and driven team contributing to our growing market share and reputation for quality. We take great pride in knowing that over 11 million people around the world have chosen to drive our vehicles. If you are looking to take your career to the next level, then we want to hear from you.

    About the Role

    Based in Victoria and reporting to the National Parts & Accessories Manager, this role is pivotal in the development and implementation of a Regional dealer strategy which encompasses parts & accessory sales, as well as parts and service initiatives to achieve MMAL's revenue and profit objectives.

    The Parts and Service Development Manager works closely with our Dealer Network to support their capability to achieve aftersales targets and to increase their operational effectiveness. This includes providing high level business advice for Service Business Improvement, and regularly presenting at monthly Dealer Principal and Sales Manager meetings. This role collaborates across functions within our Head Office to ensure ongoing parts and service training is delivered, and to ensure dealer engagement in training.

    The Parts and Service Development Manager will develop and implement an effective feedback process that will provide information for competitor and industry analysis, process improvement and aid in identifying product opportunities.

    The Successful Applicant

    To be successful in the role you will;

    • Have a sound understanding of the Parts and Service business within dealer operations
    • Be experienced working in service or parts management (service technical preferred)
    • Have demonstrated experience providing a high level of Customer Service
    • Have highly developed presentation and engagement skills
    • Possess strategic management and planning skills
    • Be persistent, resilient, motivated and have the ability work autonomously

    What we Offer

    At Mitsubishi Motors you will have the opportunity to grow your skills and develop your potential.

    We will provide you with the tools you need to enable your success, including a company vehicle, mobile phone and laptop.

    Additionally, Mitsubishi Motors Australia Limited offers a competitive remuneration and benefits package, including the opportunity to lease Mitsubishi vehicles and access to discounts on new Mitsubishi vehicles for family and friends.

    For a confidential discussion about this role please contact Donna from the Mitsubishi People and Culture Team on 0428 923 154.

    To apply please click the "apply for this job" button below. Applications close on 22nd February 2019 Applications may be reviewed and progressed prior to the closing date.

    • Job Ref: AU2677DS000001
    • Location: VIC
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