We’ll always take your safety seriously, on the road and during these unprecedented times. We’re in this together and working hard to respond to your needs as we face the COVID-19 challenge.
Servicing your car
Your safety is always our priority. Our service centres are open to keep you on the road with genuine parts, and we’ve introduced vehicle pick-ups and drop offs to your home where possible, plus comprehensive sanitisation of vehicles.
Buying a car
Our dealerships are still open and safely practising all social distancing measures. We’re also offering the flexibility of door to door test drives, video consultations, and delivery to your driveway.
If the impact of COVID-19 has affected your ability to make repayments, we’re here to help. We have options available during these challenging times with solutions based on individual circumstances.
Contactless scheduled servicing
We’re taking steps to ensure our workshops are safe by offering contactless scheduled vehicle services at participating dealerships. Door to door pick ups and drop offs of your vehicle are also available at no extra cost. All precautions and social distancing measures are being observed, including comprehensive disinfection and sanitisation before your vehicle is returned. Using only genuine Mitsubishi parts and accessories, our factory trained technicians will ensure you’re safe and ready to roam once again when the time is right.
Test drive during testing times
Participating Mitsubishi dealerships are offering contactless test drives. Your choice of car will be disinfected, sanitised and driven to your door. Protective covers will also be fitted on the steering wheel and gear shift, where available. While you enjoy your drive, your dealer will either be on the phone, or riding in the rear seat, directly behind the front passenger seat. We can also arrange video consultations and inspections, exchange contracts electronically, and even deliver your new Mitsubishi directly to your driveway.
We understand that there are many challenges as a result of COVID-19, and the whole Mitsubishi team is here for you through these tough times.
We’ve increased the number of financial services staff to get you timely answers and solutions. Simply give us your details, and we will be in contact within 3-5 business days with a support strategy to help you during this difficult time.
Looking for more?
Check out these helpful links for answers to many of our commonly asked questions.
Answers to frequently asked COVID-19 questions
Prioritising Essential Workers
We’re committed to prioritising the service and repair of vehicles owned by our essential workers
Enjoy a virtual view
Explore the Mitsubishi Showroom from the comfort of your home.