PHEV FAQs

FAQs

Mitsubishi's expert team gives you a guided video tour to the new plug-in hybrid electric Outlander unique features and driving capabilities. If you have a question on a specific feature on PHEV please read below.

We also have a series of helpful flyers:

PHEV Quick Reference Guide PHEV Home Charging PHEV Remote Control System

Corporate

There are various types of vehicle electrification, so what makes a Plug-in Hybrid Electric Vehicle different from other vehicles?

A pure Electric Vehicle or (EV) sources all its energy from externally generated electricity and is a totally zero CO2 solution if powered by renewable energy sources. Pure EV’s do have driving range limitations and require fast charge infrastructure to achieve longer distance driving.

Hybrid Electric Vehicles have been in the market place for around 12 years and combine a conventional internal combustion engine with an electric motor to provide motive power. Essentially, the electricity for the EV motor is provided by an internal combustion engine.

The Plug-in or ‘PHEV’ takes this one step further and allows for electricity from the grid to be stored in the drive battery whilst also allowing for the batteries to be charged by the vehicles internal combustion engine to achieve greater driving range.

What is a PHEV?

A PHEV (Plug-in Hybrid Electric Vehicle) is a hybrid vehicle driven by either or both electric motors and a traditional internal combustion engine.

Are Electric & Hybrid cars better for the environment?

In pure EV driving mode Outlander PHEV and other hybrid like vehicles don't produce any drive time CO2 emissions. Generating electricity from an external power supply to charge the battery may produce emissions. Charging the car's drive battery with 100% Green Power from renewable energy sources, such as solar panels and wind farms allows for emissions to be further offset too.

Does Mitsubishi have future plans for other Plug-in Hybrid Electric Vehicles based in Australia?

Our parent company in Japan has outlined plans for electric and hybrid models to account for 20 per cent of global production by the year 2020.

Driving

How is the 1.9L/100km calculated?

According to the regulation (ADR 81/02), the weighted fuel consumption (1.9l/100kms for PHEV) is calculated from two separate tests which derive Condition A fuel consumption and Condition B fuel consumption where:

  • Condition A: Test shall be carried out with a fully charged electrical energy/power storage device
  • Condition B: Test shall be carried out with an electrical energy/power storage device in minimum state of charge (maximum discharge of capacity)
  • and then the Weighted Fuel Consumption value is calculated by following formula

C = (De·C1 + Dav·C2)/(De + Dav)
Where:
C = fuel consumption in l/100 km.
C1 = fuel consumption in l/100 km with a fully charged electrical energy/power storage device.
C2 = fuel consumption in l/100 km with an electrical energy/power storage device in minimum state of charge (maximum discharge of capacity).
De = vehicle's electric range, according to the procedure described in Annex 9, where the manufacturer must provide the means for performing the measurement with the vehicle running in pure electric operating state.
Dav = 25 km (assumed average distance between two battery recharges

On a PHEV, other relevant data reported under ADR 81/02 and shown on the Fuel Consumption Label (and the Green Vehicle Guide www.greenvehicleguide.gov.au) is Energy Consumption in Whr/km. When you combine the Energy Consumption and the Fuel Consumption, you'll get an idea about the actual efficiency of the vehicle.

Depending on how much driving time is spent in EV mode compared to Hybrid Driving Modes, a customer may well achieve significantly better or worse than 1.9l/100kms.

About the Testing Procedure

All vehicles are tested to the same test procedure (drive cycle) under carefully controlled conditions in specialised vehicle emission laboratories. The test methods used for determining exhaust emissions and fuel consumption are specified in the ADRs. The same drive cycle is used for determining air pollutant emissions, CO2 emissions and fuel consumption. The ADRs adopt the test methods from the United Nations ECE Regulations (ECE R83 and ECE R101). As the results displayed in the GVG are based on a standardised drive cycle, different vehicle models can be compared with confidence. However, no test can simulate all possible combinations of conditions that may be experienced on the road. Real world emissions and fuel consumption may vary from the results provided in the Green Vehicle Guide, depending upon a number of factors including driving and road conditions, driver behaviour and the condition of the vehicle.
More information on this can be found on: http://www.greenvehicleguide.gov.au/GVGPublicUI/Information.aspx?type=RatingsAndMeasurements

How can I achieve the 1.9/100L fuel consumption rating?

The figures displayed on the fuel consumption label are based on specific tests conducted by vehicle manufacturers to demonstrate a vehicle's compliance with the Australian Design Rules (ADRs). Practically speaking approximately 1.9l/100km could be achieved if EV mode is utilised for 75% of total driving distance. This is highly dependant on driving style and other influencing factors such as uphill driving, use of climate control, etc.

What happens if I run out of petrol and the drive battery runs down?

Even if you run out of petrol, you can still drive the vehicle as long as the drive battery still has power. However, because the generator is also used to start the engine in PHEV vehicles, if you are out of both petrol and drive battery power, the generator will not be able to start the engine even if you fill up with petrol. If you run both completely down, you will need to charge the drive battery using an external power source before you can drive again.

Why doesn’t PHEV offer 7 seats like the other Outlander models?

The Outlanders PHEV system components such as the On Board Charger (OBC) and Rear Motor Control Unit (RMCU) are located under the rear cargo floor where the third row seats would be fixed and fold flat.

Does the Outlander PHEV have a spare wheel?

Due to the packaging of EV components, Outlander PHEV is fitted with a tyre inflator kit. The decision to fit a tyre inflator kit is made to maximise packaging efficiency for the battery, interior space, fuel economy and weight minimisation.

When does PHEV’s engine operate?

Outlander PHEV's petrol engine automatically starts when the drive battery level becomes low and requires charging or when a large amount of drive power is needed. Outlander PHEV can continue running in EV Drive mode while the engine is charging the battery, and the engine can supply drive power to assist the electric motors. The engine may also start to supply heat when the climate control system is in use.

The PHEV’s engine starts automatically even though the drive battery is fully charged. Why?

To prevent engine damage caused by fuel deterioration, the engine starts to consume fuel if no more than 20 litres of gasoline have been added to the fuel tank in six straight months. The engine will continue to operate automatically while driving (in Hybrid mode) until the fuel tank is filled with at least 20 litres of fuel.

Why does my EV driving range decrease when I turn the air conditioner or heater on?

Just like your home air conditioning, PHEV's climate control system consumes electricity supplied by the drive battery to heat and cool the interior. This is a unique and beneficial function as PHEV's engine does not need to be running for the climate control system to operate.

How often should I change Outlander PHEV’s internal combustion engine oil?

Just like a petrol or diesel powered vehicle, you should have the oil changed every 15,000km or every 12 months as per the vehicles regular Capped Price Service schedule.

What is PHEV’s safety rating?

The Outlander PHEV has been awarded a 5 star ANCAP rating.

Will I be able to tow with my PHEV?

Yes, Outlander PHEV has a braked towing capacity of 1,500kg at a maximum 12% gradient.

I’m worried about running the Outlander PHEV in pure electric mode in built up areas – isn’t this a hazard to pedestrians?

The Outlander PHEV is fitted with the Acoustic Vehicle Alerting System (AVAS) as standard. It emits a sound when the vehicle is travelling in pure electric mode at low speeds to warn nearby pedestrians.

What is the low frequency tone emitted from the vehicle?

The PHEV is fitted with an Acoustic Vehicle Alerting System (AVAS) that uses a sound to alert pedestrians of the vehicles presence. The system operates when the vehicle speed is below approx. 35 km/h, the brake pedal is not depressed and the engine is not running (EV mode). AVAS can be turned off by pressing the AVAS button on the dash.

What do I do if my PHEV is involved in an accident?

If your vehicle is drivable, pull your vehicle off the road to a safe area and remain on the scene. In addition to the normal actions following and accident (i.e. hazard lights on, apply park brake etc), if possible, carry out the following operations while awaiting the arrival of emergency responders.

  • Open windows and doors.
  • Turn the vehicle OFF and remove key
  • Never touch high voltage wiring (Orange cables)
  • Leaks or damage to the drive battery may result in a fire. DO NOT touch any liquid leaking from the battery and do not attempt to extinguish a fire in the main battery
  • In the event of a fire, leave the vehicle and contact emergency services immediately. Inform emergency services that your vehicle is a Hybrid.
  • If you are unable to safely assess the vehicle due to damage, do not touch the vehicle
  • Refer to the Owners Manual for more information

Do I need to operate the Selector Lever or anything else when I’m starting up or shutting down the vehicle?

Startup: Press the power switch once while pressing the brake pedal to start up the PHEV system. When the gauge says READY, move the Selector Lever to D while keeping your foot on the brake. Release the brake pedal and press the accelerator to begin driving.

Shutdown: To completely stop the vehicle, hold down the brake pedal while pressing the Parking Switch. When the gauge indicates that the Selector Lever is in the P position, turn the power switch to OFF and the PHEV system will shut down.

  • If you try to turn the power switch OFF while in any position besides P during shutdown, the vehicle will automatically return to the P position and the automatic parking lock feature will engage.
  • The display shows the position of the Selector Lever.
  • If you do not hold down the brake pedal, you will not be able to change the position of the Selector Lever from P to R, N or D.
  • If the following operations are carried out while the vehicle is in motion, a buzzer will sound and the vehicle will automatically shift to the N position:
  • Pushing the Parking Switch
  • Switching to the R position while driving forward
  • Switching to the D position while reversing

Battery/Charging/Electricity Supply

How can I determine the remaining drive battery capacity?

The Multi Information Display in the middle of the dual meter cluster shows how much charge is left in the drive battery as well as the trip function menu on Mitsubishi's Multi Communication System (MMCS).

Can I charge the PHEV from a regular domestic power supply?

Yes however the circuit breaker may fail when other electrical appliances are being used on the same circuit. It is recommended that you install a dedicated 15amp circuit from your breaker's switchboard.

Can I charge PHEV in the rain?

All the charging connections are rated to IP55 so charging and even driving in the rain or going through a carwash is no problem. Care should be taken to plug in the car before connecting to the power source so there is no open connection.

How much would it cost to fully charge PHEV in the home on my dedicated 15amp power supply?

When plugging in to a dedicated 15 amp circuit, a full charge for the PHEV takes approximately 5 hours. The actual cost is subject to your energy providers pricing structure. As an example if paying 30c per kWh, PHEV has a 12kWh capacity battery and therefore would cost approximately $3.60 to fully charge assuming the battery is completely depleted, a half depleted battery would only require half the time and half the energy therefore cost $1.80.

What is the replacement cost of PHEV’s drive battery?

Should the battery need replacement during PHEV’s warranty period the cost is nil and therefore of no cost to you. As part of the ongoing development cycle, battery prices are expected to reduce dramatically in the near future (example Plasma TV cost of $20K 10 years ago) this makes it impossible to predict exact replacement costs (should it be necessary) in years to come.

When the drive battery is low, is it more efficient to drive in charging/EV mode or HV mode?

Repeatedly switching between Battery Charge mode and EV mode deteriorates mileage by 20% in comparison with HV mode.

How do I charge my Outlander PHEV?

When you drive you consume electricity from the drive battery. To return the car's battery to full capacity, and replenish its driving range, you need to recharge the battery with electricity either from an external power source or with PHEV as the petrol engine charges the drive battery for you.

Outlander PHEV can be charged using the cable provided with the vehicle into dedicated charging equipment in your home. Origin energy has a range of charging products available and can arrange installation at your home or business.

How far will a fully charged Outlander PHEV take me in EV mode?

This depends on many factors such as driving conditions and the use of Outlander PHEV's climate control system. In EV driving mode PHEV has a stated range up to 52kms from a full charge; driving range is then supplemented by PHEV operating in hybrid driving modes.

Can the power grid cope, especially in summer when power consumption is high?

PHEV's are ideally charged at night (via timers) when there is lower demand on the grid. It's recommended to charge at times where you may potentially taking advantage of lower tariffs.

Electricity is generated from fossil fuels. Aren’t you just moving the pollution?

EV's are more efficient than Internal Combustion Engines (ICE). As a result the emissions are less, even if your energy is sourced from coal fired plants. EV mode can also take advantage of green energy and produce zero drive time CO2 emissions, something an ICE vehicle can never achieve.

Will I need to replace PHEV’s drive battery pack?

The battery is not a service item which is expected to need replacement during the vehicle's life and replacement isn't included in PHEV's maintenance schedule. There will be some natural degradation of the Lithium Ion battery chemistry over the life of the vehicle which could lead to a small reduction in the pure EV range. This is expected to be no more than 20%. and, of course, hybrid driving range extension is not affected.

Naturally, in the event of warrantable failure the battery will be replaced at no cost to the customer. As is the case with any new technology, EV drive battery development continues to advance at an unprecedented rate making it very difficult to predict future replacement cost. We have seen significant cost reduction even since Mitsubishi Motors released its first Battery Electric Vehicle, the i-MiEV, in 2010 and this has enabled us to bring Outlander to the market at a competitive price in the medium SUV segment. We expect battery costs to continue to fall in the near term.

How is the PHEV’s drive battery cooled?

The drive battery has an internal fan that cools the battery during charging or when the READY light is on. If the battery temperature exceeds a set value, the vehicles air conditioning system will also be used to further cool the drive battery.

Where is PHEV’s drive battery located?

The battery pack is located under the floor of the cabin, between the front and rear wheels.

How do you dispose of the battery if the battery requires replacement?

Li-ion batteries are almost 100% recyclable. Your Mitsubishi Motors dealer will arrange disposal of your old or failed batteries by having them consolidated to approved recyclers who will send them offshore for recovery and recycling processing, or will be returned to the battery manufacturer in Japan for inspection before proper disposal and recycling.

How does the 12 volt auxiliary battery get charged?

The on-board charger automatically charges the 12 volt battery as required using power from the drive battery while driving or when the READY light is on. PHEV Aspire models are fitted with Wi-Fi, the on-board charger will automatically charge the 12 volt battery at 2.00pm each day. This will only occur if the Wi-Fi is activated and the vehicle has not been driven for 10 or more minutes in the 8 hours prior to 2.00pm. An audible alert inside the vehicle will be heard during this charging period.

My vehicle won’t start, can I jump start a PHEV?

The PHEV system uses the 12 volt auxiliary battery to initiate the drive system and bring it to READY. If the 12 volt battery is flat, the vehicle, in effect, will not start. Access to the Jumper Terminal is located under the bonnet in the main fuse block. To jump start the vehicle, follow the steps and precautions in the Owner's Manual.

How do I know the cost of charging?

The Navigation system has the option to insert your kWh home power costs and will let you know the cost of each charge or monthly cumulative cost of your battery recharges.

General Questions

What is the Outlander PHEV like off road?

The PHEV is a very capable off-roader. The twin-motor 4WD and S-AWC systems combined with the inherent torque of electric motors performs better than many conventional systems. It also features the "4WD Lock" mode to fix the front and rear motor power at an even 50/50 split.

Why is the PHEV more expensive than other Outlander models?

EV and component technology is an emerging and fast growing industry compared to the volumes of ICE vehicles being sold. As production levels increase we will recognise economies of scale as well as ongoing advancements in technology that will reduce the cost of battery production. A good example of this can be seen in recent times with Plasma TV’s (Today’s TV costs around $800 compared to the $10,000 outlay 10 years ago). Since the Mitsubishi i-MiEV was launched 3 years ago we have already seen reductions in battery costs.

Why doesn’t the PHEV have a solar panel on the roof to recharge the drive battery?

A single solar panel output on the PHEV could only produce a fraction of charge even in the best possible conditions.

Would there be any danger of electrocution in the unfortunate even of an accident?

The PHEV is fitted with a circuit breaker that cuts all power from the drive battery in the event of the cars sensors detecting a serious collision. As an example power would be cut from the battery if the airbags deploy.

Why isn’t the PHEV fitted with solar panels, wind turbines or generators to help charge the drive battery?

Adding these items would increase the energy used to move the car by more than they would generate. The PHEV is however fitted with regenerative braking which means that when the car is coasting the turning wheels are acting as generators. From the drivers perspective this feels very similar to the engine braking in an Internal Combustion Engine vehicle.

Does PHEV have capped price serving?

The PHEV comes with capped price servicing for up to 60,000km or 48 month and servicing costs. Click here for more information on capped price servicing.

Glossary of Acronyms & Terminology Index

AVAS - Acoustic Vehicle Alerting System

A system that alerts pedestrians with a sound when the vehicle is approaching while running in EV mode.

BCM - Battery Charge Mode

A mode that uses the petrol engine to charge the battery.

EV - Electric Vehicle

A vehicle powered by battery-driven electric motors. Drive-time emissions are zero when driving in the EV Drive mode.

HV - Hybrid Vehicle

A vehicle powered by a combination of electric motors and petrol engine.

PHEV - Plug-in Hybrid Electric Vehicle

PHEV is a hybrid vehicle driven by electric motors and a petrol engine. The drive battery can be recharged by the engine or by a domestic power supply.

PHV - Plug-in Hybrid Vehicle

Conventional plug-in vehicles (PHV) cannot recharge the drive battery via engine and must rely solely on engine power once the drive battery loses its charge (until recharged through an outlet).

ASC - Active Stability Control

Maintains stability and control when cornering by automatically recognising under-steer and over-steer. It applies brakes to the appropriate wheels to keep you online through corners.

ELR - Emergency Locking Retractor

Locks seatbelt to prevent any further release. (Inertia lock)

BA - Brake Assist

A system that monitors the swiftness of a driver's brake pedal application and applies additional braking force if it determines that a panic stop is occurring.

OSS - One-Touch Start System

An engine switch is used in addition to a keyless operation system, which enables easy locking and unlocking of doors. The vehicle can be started and stopped simply by pushing the one-touch start button if a driver enters the vehicle while holding the keyless operation key.

S-AWC - Super All Wheel Control

An integrated vehicle motion control system designed to improve driving stability and handling precision in all conditions. Based on the Twin Motor 4WD system, the new yaw control function regulates the brakes and distributes power to all wheels individually.

MMCS - Mitsubishi Multi Communication System

The high-definition 7-inch WVGA screen displays easy-to-read, high-resolution MMCS images. Users can switch between HDD and SD navigation. Additional PHEV display functions provide even more driving information.

HSA - Hill Start Assist

When starting on an incline, HSA helps prevent you from rolling backwards while you release the brake by maintaining the braking force for up to two seconds until the accelerator is applied.

ABS - Anti-lock Braking System

Delivers lock-free braking power and control in emergency situations and on slippery roads.

RISE - Reinforced Impact Safety Evolution

Reinforced body construction, coupled with a four-member battery frame directly connected with the chassis, strengthens the entire body and improves collision protection.

RMCU - Rear Motor Control Unit

Controls power and torque output of rear motor.

FMCU - Front Motor Control Unit

Controls power and torque output of front motor.

Li-ION - Lithium Ion

Li-ion (Lithium-ion) battery is a type of rechargeable battery that offers better performance versus conventional rechargeable batteries such as NiCad (Nickel-Cadmium) and NiMH (nickel-metal hydride). Lithium-ion offers more power and less weight, which offers an extended driving range.

Customer Assistance
1300 13 12 11

If you have a question or comment about Mitsubishi or any of our vehicles please call us.

Mitsubishi News

Register for Mitsubishi news to receive our latest programs, updates and promotions.

Register now